Who This is For
For Supervisors Who Hold the Pain of Others
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Are you a supervisor supporting a clinician after a client suicide, overdose, or sudden loss?
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Do you want a framework that balances clinical competence with compassion?
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Are you unsure how to navigate your own emotions while supporting your supervisee’s postvention process?
This training is for you if you’re a:
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Clinical supervisor or manager in mental health settings
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Educator or consultant working with therapists in trauma-heavy contexts
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Professional invested in postvention-informed supervision

Inside the Three-Phase Framework
This 3-hour (in-person or virtual) workshop provides supervisors with an actionable framework to respond to counsellor survivors following a client’s death, suicide, or tragic event.
1
Safety & Stabilization
Immediate support after loss
Supervisors are guided to prioritize psychological safety and emotional containment during the first conversations post-suicide. This phase addresses how to respond compassionately, hold space for a range of reactions, and structure early supervision sessions to reduce shame and overwhelm.
2
Meaning-Making & Reflection
Reflective supervision for emotional processing
Using techniques like narrative reflection, journaling, and structured dialogue (e.g., Gibbs’ Reflective Cycle), this phase invites supervisees to process their grief, explore professional identity disruptions, and begin meaning-making. Supervisors support emotional integration while helping clinicians regain confidence and self-trust.
3
Reconnection & Integration
Long-term growth and systemic change
This phase focuses on supporting supervisees in building sustainable self-care practices, increasing openness around suicide, and fostering a resilient professional identity. Supervisors are encouraged to develop postvention-informed supervision practices and advocate for organizational policies that support clinician well-being.
What You'll Get
Here’s What’s Included in Your Workshop
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3-Hour Workshop (In-Person or Virtual)
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The Postvention Supervision Workbook
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Supervision Planning Templates
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Sample Scripts & Reflection Prompts
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Bonus: Postvention Is Prevention Mini-Workshop
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Ongoing Reflection Questions for Team Debriefing
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Optional: Ongoing Implementation and Coaching (ask to discuss pricing)

Why This Matters
When Supervisors Are Supported, Healing Happens
Effective postvention is one of the strongest predictors of clinician resilience.
When a client dies, by suicide, overdose, or other tragic means, the ripples are felt far beyond the therapy room.
Clinicians are often left holding complex emotions: grief, guilt, fear, and professional doubt. Without thoughtful, structured support, these moments can lead to long-term emotional and occupational harm. As clinical supervisors, you are uniquely positioned to guide the healing process, but only if you, too, are equipped. This training matters because it centers the supervisor as both witness and facilitator of postvention. When supervisors are supported, clinicians are more likely to stay connected to their work, process ethically and compassionately, and ultimately—heal. Postvention isn’t an add-on. It’s a critical part of supervision that protects our profession and the people in it.
About Your Facilitator
I’m a registered social worker/psychotherapist, educator, and clinical supervisor who works with counsellors across Canada and internationally. Over the years, I’ve supported professionals navigating the emotional and ethical terrain that follows a client death, helping them find steadiness in the storm.
I created this training because I know the silence that can surround these experiences. As a supervisor, I’ve sat with supervisees holding immense pain and fear, and I’ve learned how essential it is to have a grounded, compassionate, and structured approach to postvention.
This is a space where we acknowledge the weight of this work, connect with our values, and build supervisory practices that are clinically sound and deeply human.

Dr. Heidi Nichilo
MA, DCP., RSW
The Investment
This training is available in several formats to suit individuals, groups, and organizations.
Half-day and full-day options are available, along with optional follow-up consultation or implementation support.
To receive a detailed info sheet with pricing and customization options, please get in touch here.
Clinical Supervisor, Ontario
"This training offered the exact mix of structure and emotional insight I didn’t know I needed. Heidi created a space where I could reflect honestly on the impact of client loss without feeling overwhelmed or judged. I walked away with language, tools, and a deep sense that I’m not alone, and that I can support others through this too."
Registered Psychotherapist, Ontario
"Heidi’s three-phase framework gave me a practical, compassionate way to approach postvention supervision. The model is both clinically sound and deeply human. I’ve already used it to support a colleague through a difficult situation, and it gave me the confidence to hold space while also moving forward ethically and reflectively."
Program Manager, Ontario
“As a team lead, I’ve struggled with how to support my staff in the wake of client suicide. This training helped me move from avoidance and fear to a place of grounded, thoughtful leadership. Heidi’s approach isn’t just about what to say—it’s about how to truly show up, with presence and purpose, for the people we supervise.”
FAQs
Q: Who is this training for?
This training is designed for clinical supervisors, managers, and educators who support counsellors, psychotherapists, social workers, and mental health professionals—especially those working with high-risk or trauma-exposed populations. Whether you supervise individuals, groups, or teams, this framework is built to support reflective, ethical, and person-centered postvention practices.
Q: Do I need to have experienced a client suicide to benefit from this training?
Not at all. While the training addresses how to respond after a client suicide, it’s equally focused on prevention, preparation, and building resilient supervision practices. Many participants take this training to feel more equipped before a crisis happens, to support supervisees who have experienced loss, or to strengthen their overall supervisory skill set.
Q: What makes this framework different from other supervision models?
This is one of the few training programs that directly addresses the emotional, relational, and systemic complexities of client suicide through a clinical postvention lens. It integrates reflective practice, trauma-informed care, and ethical supervision principles into a three-phase structure that’s flexible, practical, and deeply compassionate. This isn’t just about managing risk—it’s about fostering connection, meaning, and growth.
Q: Is this a trauma-informed training?
Yes. The entire framework is grounded in trauma-informed principles. We attend to power dynamics, emotional regulation, vicarious trauma, and the impact of grief and loss on both the supervisee and the supervisor. You’ll leave with concrete tools and language to support supervisees without bypassing the complexity of their experience.
Q: How is the training delivered?
The training can be delivered virtually or in-person, depending on the setting. It’s typically offered as a half-day intensive, with the option to expand into a full-day training or multi-session series for deeper integration. It includes a mix of presentation, case reflection, small-group dialogue, and guided application of the framework.
Q: Will I get materials or resources to use with supervisees?
Yes. Participants receive a professionally designed workbook that includes a breakdown of the Three Phase Framework, reflection tools, case prompts, and customizable supervision planning templates. You’ll also receive optional follow-up resources and scripts you can adapt for one-on-one or group supervision contexts.
Q: Can this be customized for my organization or team?
Absolutely. The training can be tailored to your sector (e.g., youth mental health, addictions, community-based care) or specific organizational needs. Customizations may include integration with your supervision structures, policies, or postvention protocols.
Q: Does this training count toward continuing education or supervision hours?
Yes. A certificate of completion is provided. Depending on your regulatory body, this training may be eligible for continuing education credits or supervision-specific hours. It’s your responsibility to confirm eligibility with your college or association.
You don't have to navigate this work alone.
This isn’t about having all the answers.
It’s about showing up with steadiness when things get hard.
About holding space for others—and for yourself.
It’s about knowing how to lead with compassion, even when the path is unclear.
When the grief is fresh. When the system feels too big.
When all you can offer is your presence—and that’s more than enough.